How THIQAA can help
This service description has been reviewed against relevant official guidance. Requirements can change, so the current official instructions are checked when work begins.
Administrative help with a Disability Living Allowance (DLA) claim for a child, including organising information about care, supervision and mobility needs and preparing supporting evidence.
Depending on the service, we can:
- help organise information about the child’s health condition or disability
- help record the extra care, attention or supervision the child needs compared with a child of the same age
- help organise information about walking or getting around outdoors where relevant
- help complete the DLA form using the parent or carer’s information and examples
- organise supporting evidence and prepare the completed form for review before it is sent
How the service works
Send a short request
Choose the service and briefly explain the administrative help you need.
We confirm steps and fees
We explain the service scope, practical steps and fees before work starts.
Information and documents
Once the case starts, we send secure links for required information and documents.
Preparation and tracking
We carry out the agreed administrative support and you can track progress using your reference.
Documents we may ask you for
The final list depends on the service and the stage of your case. Do not send sensitive documents until we provide the secure upload link.
- DLA form / DWP correspondence receivedUsually required
- Relevant medical, school or professional evidence you choose to provide
- Medication / treatment information, where relevant
What you remain responsible for
You are responsible for providing complete and accurate information, checking the prepared application, and confirming that you are satisfied before submission. THIQAA cannot guarantee approval, processing times or the outcome of any application.
What happens next
Send us a short enquiry describing the service you need. We will confirm whether we can provide the administrative support requested and explain the next practical steps and fees before work begins.
Frequently Asked Questions
Who is this DLA service for?
This service is for DLA claims for children in England and Wales. Scotland uses Child Disability Payment instead.
What should the form describe?
Citizens Advice explains that the form should give detailed information about the child’s care, attention, supervision and mobility needs, including how these differ from a child of the same age.
Can a care diary help?
Yes. Citizens Advice recommends keeping a diary of the child’s care needs because recent examples can make it easier to describe what help is needed and how long tasks take.