Where UK consumer cancellation rights apply to a distance or off-premises service contract, you may have a 14-day cancellation period.
If you ask THIQAA to begin work during a statutory cancellation period, you may be required to pay for work properly completed before cancellation where the law permits. If the service is fully performed during the cancellation period following the required request and acknowledgement, the cancellation right may end where legally permitted.
Government fees, booking charges, translation charges and other non-refundable third-party costs already incurred may not be refundable. The amount refundable will depend on the work completed, costs incurred and the legal rights that apply to the transaction.
A refusal, unsuccessful application or other adverse decision does not by itself create a right to a refund where the agreed administrative service has been properly performed.
To request cancellation, contact info@thiqaa.co.uk and provide your name, reference number and the service concerned.