How THIQAA can help
This service description has been reviewed against relevant official guidance. Requirements can change, so the current official instructions are checked when work begins.
Practical assistance searching and comparing flights, checking passenger and baggage details and completing a booking after the client has reviewed the itinerary, fare and provider conditions.
Depending on the service, we can:
- search flight options using the route, dates and passenger details you provide
- compare schedules, baggage allowances, connection information and fare conditions displayed by providers
- help check passenger names and travel details before booking
- complete booking steps only after you have reviewed the itinerary, price and provider conditions
- organise the booking confirmation and itinerary information after purchase
How the service works
Send a short request
Choose the service and briefly explain the administrative help you need.
We confirm steps and fees
We explain the service scope, practical steps and fees before work starts.
Information and documents
Once the case starts, we send secure links for required information and documents.
Preparation and tracking
We carry out the agreed administrative support and you can track progress using your reference.
Documents we may ask you for
The final list depends on the service and the stage of your case. Do not send sensitive documents until we provide the secure upload link.
- Passenger passport details / copy only when needed to complete an agreed booking
What you remain responsible for
You are responsible for providing complete and accurate information, checking the prepared application, and confirming that you are satisfied before submission. THIQAA cannot guarantee approval, processing times or the outcome of any application.
What happens next
Send us a short enquiry describing the service you need. We will confirm whether we can provide the administrative support requested and explain the next practical steps and fees before work begins.
Frequently Asked Questions
What details should I provide for a flight search?
Please provide the departure and destination, preferred dates, passenger numbers, baggage needs and any timing or routing preferences.
Will I see the price and conditions before booking?
Yes. You should review the itinerary, passenger names, baggage, fare and provider conditions before any booking is completed.
Who sets change and cancellation rules?
The airline or booking provider sets the fare rules, change fees, cancellation conditions and refund rules. THIQAA can help with practical follow-up but does not control those terms.