How THIQAA can help
This service description has been reviewed against relevant official guidance. Requirements can change, so the current official instructions are checked when work begins.
Administrative support for family and dependant applications, including organising personal and relationship information, preparing forms, arranging supporting documents and helping with the practical steps required for each family member.
Depending on the service, we can:
- organise personal details for the applicant and any dependants included in the application
- organise relationship, residence and family information you provide
- help prepare financial, accommodation and supporting evidence requested by the application
- enter the information you provide into the relevant family or dependant application form
- prepare the completed application and document pack for your review before authorised submission
Tell us whether this is a visitor application, a family visa, or an existing refugee family reunion case. The supplied checklist mixes visitor and family-reunion items; visitor-only financial and travel items below apply only to a visit. Refugee family reunion is closed to new applications as checked on 5 October 2026; applications submitted before 3pm on 4 September 2025 continue to be processed. Current official instructions determine the documents for your application.
How the service works
Send a short request
Choose the service and briefly explain the administrative help you need.
We confirm steps and fees
We explain the service scope, practical steps and fees before work starts.
Information and documents
Once the case starts, we send secure links for required information and documents.
Preparation and tracking
We carry out the agreed administrative support and you can track progress using your reference.
Documents we may ask you for
The final list depends on the service and the stage of your case. Do not send sensitive documents until we provide the secure upload link.
- Passports / identity documents for relevant family membersUsually required
- Relationship evidenceUsually required
- Relevant immigration status documents
- Passport or travel document: validity requirements depend on the application routeUsually required
- Address evidence for the requested period; five-year history only if relevant
- Bank statements for the last three months, if requested for a visit or relevant route
- Employer letter, if relevant
- Income evidence, if relevant to the selected route
What you remain responsible for
You are responsible for providing complete and accurate information, checking the prepared application, and confirming that you are satisfied before submission. THIQAA cannot guarantee approval, processing times or the outcome of any application.
Our service boundary
What happens next
Send us a short enquiry describing the service you need. We will confirm whether we can provide the administrative support requested and explain the next practical steps and fees before work begins.
Frequently Asked Questions
What types of family information can an application ask for?
Family applications can ask for identity, previous immigration history, relationship details, finances, accommodation and information about any dependants applying at the same time.
Can THIQAA decide which family route I should use?
No. We do not choose immigration routes or determine eligibility. We can provide administrative support for the application you have identified.
Will documents not in English or Welsh need translation?
GOV.UK family-visa guidance says documents not in English or Welsh may need a certified translation. We can help you organise this where required.